Marketing Operations Specialist at The Ohio State University

College of Education and Human Ecology | Center on Education and Training for Employment (CETE)
http://go.osu.edu/mktg

A part of the CETE Family Engagement Team at OSU, the Marketing Operations Specialist develops communications aligned with products developed by the team, following set university and team procedures, policies, and mission. The position contributes to maintaining and continuously improving the family engagement projects website. The position builds community awareness about family engagement through social media, writing and posting regularly for various stakeholder groups in Ohio, nationwide, and internationally. The position leads the team’s effort to ensure resources are accessible and applicable to families of color, linguistically diverse families, low-income families, kinship families, military families, immigrant and refugee families and others (and those educators and organizations who serve them) who face significant barriers to accessing support for engagement in their child’s education.

The position contributes to the development of audio and video recordings for outreach and knowledge dissemination. In addition, the position contributes to the development of digital or print resources such as posters, brochures, and electronic media to advance the work, outreach, and public awareness of the CETE family engagement projects. The position will coordinate with graphic designers and other print/media assets within the university to ensure high quality products.

The position also supports administrative tasks for translational research projects, including recruitment of participants, maintaining of records, maintaining a cross-project calendar of events, and assisting with meeting materials preparation, travel booking, and expense reporting, fiscal transactions, and other general duties as assigned. Liaises with IT staff, communications personnel, faculty, staff, and graduate students. Some travel to locations within Ohio to provide meeting support and data collection as needed. Works closely with team members and CETE staff to ensure a positive and productive work environment. Other duties as assigned. Possibility of hybrid/remote work within the state of Ohio.

Required Experience:

  • (1-3 Years) Experience developing communications and marketing for an organization or business.
  • (1-3 Years) Creating and sharing content on a website or social media/outreach platform.
  • Excellent writing and communication skills are required.
  • Must be adaptable and have demonstrated interpersonal and organizational skills.
  • Experience with WordPress for a website.
  • Experience with survey applications such as Qualtrics, Survey Monkey, or Google Forms.
  • Experience with MailChimp or other email marketing solutions.
  • Experience with Microsoft Excel data files.

Desired Experience:

  • Demonstrated commitment to diversity, equity, and inclusion.
  • Experience in education or family-facing settings (schools, community-based/advocacy organizations).
  • Experience with software management systems (e.g., Workday).

60%

  • Develops communications and contributes to development of products created by the CETE family engagement team
  • Ensures all communications meet university and team procedures, policies, and mission.
  • Maintain family engagement projects website, keeping the content up to date and accessible based on guidance from content experts on the family engagement team for a range of audiences: posting resources, gathering user feedback for continuous improvement, and maximizing this resource for advancing research-based family engagement for the education and wellbeing of children.
  • Builds awareness of family engagement and the CETE Family Engagement Team priorities and projects through social media, writing and posting regularly for various stakeholder groups in Ohio, nationwide, and internationally.
  • Leads the team’s effort to ensure resources are accessible and applicable to the diverse citizens of Ohio including families of color, linguistically diverse families, low-income families, kinship families, military families, immigrant and refugee families and others (and those educators and organizations who serve them) who face significant barriers to accessing support for engagement in their child’s education.
  • The position contributes to the development of audio and video recordings for outreach and knowledge dissemination.
  • Assist with the development of digital or print resources such as posters, brochures, and electronic media to advance CETE’s family engagement outreach and public awareness of the CETE family engagement projects. The position will coordinate with graphic designers and other print/media assets within the university to ensure high-quality products.

40%

  • The position includes administrative tasks for translational research projects, including recruitment of participants, maintaining of records, maintaining a cross-project calendar of events, and assisting the director with meeting materials preparation.
  • Supports the CETE Family Engagement team with fiscal operations including processing invoices, arranging for, and paying stipends to participants, booking travel, and supporting travel expenditure reporting for team members, expense reporting, ordering supplies, and other administrative supports as assigned.
  • Liaises with IT staff, communications personnel, faculty, staff, and graduate students.
  • Other duties as assigned

Target Hiring Range for this position is $18.61 – $24.81 ($38,700 – $51,600)

Additional Information:

The College of Education and Human Ecology operates on the premise that all faculty and staff in the College have unique talents that contribute to the pursuit of excellence. In addition to professional accomplishments, collegiality, civility and mutual respect are strongly held values. The College supports representational diversity and diverse beliefs in the free exchange of ideas and opinion and expects that faculty, staff, and students promote these values and apply them in a professional manner in all academic endeavors and interactions within and representing the College. Our core values include excellence, diversity, justice, innovation, and internationalization. These values are foundational to EHE – who we are and what we strive to be. By focusing on them, we will enrich the education of our students and accelerate the efforts of our faculty and staff. Our local, national, and international communities will be transformed through our unique partnerships and experiences for our students.