At AEP, we are transforming the customer experience. As a User Experience Consultant, you will join a Digital & UX team whose mission is to provide effective, efficient, and enjoyable experiences for our 5.4 million customers and 18,000 employees across AEP’s entire product offering. That could mean digital projects in web, mobile apps, and our voice channel. Or new energy products, like smart home energy management. And even programs and services, such as bill payments and prepaid electricity.
Candidates should have at least 3 years of experience with design research, user experience and interface design, usabilty and user research studies in e-commerce, large enterprise, or self-service transactional digital channels.
The position is located in downtown Columbus, Ohio.
To see complete details and apply, please visit our job posting.