Your “Take Off” will be successful by doing the following with excellence:

  • Build weekly and monthly social media calendar for CRAA channels (Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok)
  • Supports social media efforts to enhance customer experience and strengthen community relationships through monitoring online conversations
  • Responding to social media messages and comments utilizing the brand tone and voice
  • Monitors trends across social media channels and evaluates new creative ideas that will increase engagement and effectiveness of all social media efforts
  • Analyzes and reports on social media metrics
  • Collaborates with Communications & Marketing team on ideas and solutions for digital, social, web, video, photo, creative and other campaigns
  • Assists with the work of marketing/advertising/photo/video companies
  • Collaborate with Digital Media Specialist on website content
  • Manage a summer-long social media campaign, and adjust as needed
  • Create content for other digital channels such as websites, newsletters, blogs, etc.
  • Assist with marketing campaigns, special events and passenger engagement
  • Performs related work as required

Your “Landing” will be smooth if you meet the following requirements:

  • Studying Digital Media/Social Media, Marketing, Digital Marketing, Journalism, or similar
  • Creative writing and editing skills
  • Knowledge of written, spoken, casual, slang, humor, and colloquialisms of the English language
  • Knowledge of social media platforms
  • Ability to maintain the confidentiality of information and professional boundaries